Use this hotel reservations agent CV template as the starting point for your own job-winning CV! Reservation agents typically work in customer service call centers. If you’re based in a hotel, you’ll handle calls from guests who want to make a room reservation, so you’ll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Missions. Reservation sales agents assist customers with booking hotel rooms, car rentals, flights, and a host of other services typically in the hospitality, entertainment, or transportation industries. This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show. We’ll get you noticed. Basics. Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. 24 hours; 3 days; 7 days; 30 days; Pay. Tu veux en savoir plus sur le diplôme Agent de réservation ? Hotel … These agents work flexible … All; Full Time; Part Time; Contractor; Contract to Hire; Intern; Seasonal / Temp; Gig-Work; Date Posted. Métiers de la Banque - Assurance - Immobilier, Métiers de l'Economie - Droit - Sciences Po, Métiers des Sciences Humaines et Sociales, Métiers du Tourisme - Hôtellerie - Restauration, Métiers Génie civil - Construction - Architecture, Métiers de l'Enseignement - Lettres - Langues. Save job. Dubai. Reservation agents who work for individual travel vendors or third-party portals provide booking services over the phone, via chat or even by email. In addition, as more consumers become internet savvy, the demand for in-person travel reservation assistance may also decline. They interact with customers in person, online, and over the phone to answer questions, make suggestions, and book reservations. In addition to booking travel, she may also take on a sales role and provide customer service to those who have already made travel plans. Hotel Reservation Agen... Job Type. Job Descriptions • Hospitality Job Descriptions ... Another duty involves speaking to local travel agents to arrange discount hotel offers for improved booking levels. Create a Job Alert. Find and apply today for the latest Hotel Reservations Agent jobs. Also known as travel clerks or reservationists, Reservation Agents provide booking and reservation services to customers. This position ensures that sales strategies are … 21 … These services include: According to O*Net Online, reservation agents usually have a high school diploma or its equivalent. 649 Hotel Reservation Call Center Representative jobs available on Indeed.com. General Purpose. Reservation agents can expect an increase in earnings as they gain experience. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Reservations Agent. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. This means that 50 percent of agents made more than this and 50 percent made less. Grâce à ce questions-réponses, découvre tout ce qu'il faut savoir sur ce diplôme. The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Jobs Travel Alternance ... découvrez : agent de réservation dans un hôtel. Rédigé par La Rédaction le Lundi 4 Mars 2013 . HOTEL RECEPTIONIST . They may also help plan travel itineraries by suggesting local tourist attractions and places of interest. Apply to Guest Service Agent, Reservation Agent, Front Desk Agent and more! Job Description Summary Sonesta ES Suites Burlington, VT is looking for a Guest Services Agent (GSA…May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes… What Skills Does One Need to Be a Travel Agent? Job Description for Reservation Agent. Reservation Sales Agent Job Description. Quels sont les autres noms du poste employé de réservation ? Typical sample resumes for Hotel Reservation Agents describe duties like handling correspondence, sending confirmation emails, verifying customer information, collecting payments, promoting hotel facilities, and answering to customer inquiries. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. Hotel Job Description sample, Job description sample for all department. Les membres de digiSchool orientation se feront un plaisir de t'aider. Brings a positive energy to workplace and and functions well in a fast-paced high volume environment. As stated on Caterer.com, the reservations manager works closely with the hotel sales team to change room rates depending on seasonal demands and revenue requirements. Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires. Although ONet does not provide a reason for this slow growth, in its entry on customer service representatives, the BLS notes that job growth may be hampered because of automated phone and online systems that can handle many customer requests simultaneously. A survey by PayScale.com showed the following correlation between years on the job and compensation: ONet projects slow job growth for reservation agent jobs: Two to four percent growth between 2016 and 2026. Apply to Reservation Agent, Reservations Manager, Front Desk Agent and more! Licence Pro ALL HT spé Responsable International de Structures de Loisirs, d'Accueil et de Voyages, DUT Techniques de Commercialisation (DUT TECH DE CO), Bac Pro Services aux personnes et aux territoires, BTSA Développement, animation des territoires ruraux, Bac Pro Métiers de l'accueil (ancien Bac Pro Accueil - relation clients et usagers), Certificat concepteur et accompagnateur de voyages, Certificat créateur de voyages-tourisme international, Derniers diplômes obtenus par les membres de notre panel avant d'accéder à ce poste. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. Apply to Reservation Agent, Guest Service Agent, Hotel Reservation Agent and more! Reservation Agent Job Description. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new hotel reservations agent job. The employee frequently is required to talk and hear 17 Reservations Agent Resume Examples & Samples. JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property…As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel… 4.6. She holds a master’s degree in library and information science from Dominican university and spent many years working in the publishing, media and education industries. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. L’agent de réservation occupe un poste technique et administratif qui nécessite la parfaite maîtrise des outils informatiques spécialisés. This entry-level position is ideal for those with top-notch communication and great customer service skills. Must be able to lift up to 25 lbs. Work from Home. 4,448 Hotel Reservation Agent jobs available on Indeed.com. Her work appears on a variety of sites, including MoneyCrashers, Chron, GoBankingRates and 8th & Walton News Now. Tu es au bon endroit. People who are looking to book a stay at a hotel turn to a hotel reservation agent in order to make arrangements. Ideally, they help customers choose the right packages and accommodations to fit their needs. As a front desk agent, you may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed. The Average Hourly Wage for Call Center Representatives, BLS.gov: Reservation and Transportation Ticket Agents and Travel Clerks, PayScale: Reservations Sales Agent Salary, O*Net Online: Reservation and Transportation Ticket Agents and Travel Clerks, BLS.gov: Customer Service Representatives, Kennedy Training Network: Hotel Reservation Training, How to Become an Independent Contractor for a Travel Agency, Checking on the availability of accommodations or transportation on a traveler's desired travel dates, Reserving and taking payment for hotel rooms, ship cabins, tickets for transportation as well as other travel products, Assisting customers choose among a variety of travel options, Selling add-on travel products, such as tour tickets, travel insurance or upgraded seats or accommodations, Providing support to customers who have already made a travel purchase by confirming, changing or canceling reservations. Évolution de l'effectif au cours des dernières années. … What Does a Reservation Agent Do? The hotel receptionist job is often referred to as a front desk agent. Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. Hotels … Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Dans les cas où un contact existe avec le client, une bonne présentation et de bonnes capacités d’expression sont requises. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. They then process payments and send the details and confirmation to the guest. The ability to be patient and work through problems with a wide range of people is an attribute that often proves useful while on the job. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Et s'il te reste une question, n'hésite pas à la poser. Front Desk Guest Service Agent. The scope of a reservation agent's job depends, in part, on her employer. You will be responsible for large amounts of money, authorizing guest refunds, and taking care of any guest complaints or room issues. 6 Hotel Reservations Agent jobs and careers on totaljobs. 3d. Any; $20,000+ $40,000+ $60,000+ $80,000+ $100,000+ $120,000+ Easy Apply Only. Lainie Petersen is a full-time freelance writer living in Chicago. Ultimately, you will help create a pleasant and memorable stay for our guests. Cancel. MOVENPICK. Training is generally on-the-job and may take anywhere from a few months to a full year of working with other, more experienced employees. In this position, you communicate with clients to determine their needs. The Reservationist will be responsible for examining their daily reservations reports to ensure that each of their reservations are complete and correct. Description A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decisio… 15 hours ago more... View similar jobs: Reservations Agent jobs in Alabama; Jobs in … Duties of a hotel reservations agent include receiving calls from guests interested in staying in a hotel, verifying customer information and payment options, sending customers a confirmation note or email and assigning rooms to customers. Headline : 6+ years of experience as a Reservation Sales Agent is looking to secure a position within a company that will allow me to use my stellar administrative and customer service talents and critical thinking and interpersonal skills while obtaining knowledge and useful tools to enhance my abilities which will allow me to prosper within and add to the talent chosen to further the strategic goals of the firm. Her writing focuses on business, career and personal finance issues. In some cases, an employer may contract with a third-party company to provide training to reservation agents. Executive housekeeper, Banquet Manager, Front office manager The top 10 percent of earners made more than $61,460 and the bottom 10 percent earned less than $22,440 annually. Hotel Reservation Agent Job Description. Other common job titles include guest relations associate or front office agent. Hotel Reservation Agents are responsible for fulfilling reservation requests based on room availability and customer preferences. Because many travel companies offer 24-hour booking services, an agent may be required to work evening, overnight or weekend hours. 3,480 Hotel Reservations Agent jobs available on Indeed.com. A Reservations Agent works for hotels, airlines, car rental facilities and travel agencies, and assist customers with their travel planning and booking duties. Seattle, WA 98133 (Haller Lake area) $16.00 - $16.50 an hour. Best Western Plus, Navigator Inn & Suites, Everett WA 98204. According to the Bureau of Labor Statistics, the median annual wage for a reservation agent, as of May 2017, was $36,280. Typically work in customer service and work experience in the hotel industry, we ’ d like to meet desires., a car rental, airplane tickets, rental cars, or cruise cabins 's job depends in! 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